Terms of service
📜 HB Industries – Terms of Service
Welcome to HB Industries! By using our website HBIndustries.pk and making a purchase, you agree to comply with the following Terms of Service. Please read them carefully.
1️⃣ General Terms
✔️ Acceptance of Terms – By accessing our website or placing an order, you accept these terms.
✔️ Changes to Terms – We may update these terms at any time. Changes will be posted here.
✔️ Eligibility – You must be 18+ years old or have parental consent to make a purchase.
2️⃣ Orders & Payments
✅ Order Confirmation – Once your order is placed, you will receive a confirmation email.
✅ Accepted Payment Methods – We accept the following payment methods:
💳 Credit & Debit Cards (Visa, MasterCard, UnionPay)
💰 Bank Transfers
📲 EasyPaisa & JazzCash
🔗 Sadapay & Nayapay
🪙 Cryptocurrency Payments (BTC, ETH, USDT)
📜 Money Orders & Cheques
💵 Cash on Delivery (COD) (Limited to select locations)
✅ Advance Payment Required – For express deliveries (24-48 hours) and customized items.
✅ Order Cancellation – Orders can only be canceled before shipping. Once dispatched, cancellations are not possible.
3️⃣ Shipping & Delivery
🚚 Multiple Courier Services – We use TCS, BlueEx, and PostEx for delivery.
📦 Delivery Time & Charges – Check our Shipping Policy for detailed rates and timelines.
⚡ Tracking Provided – Once shipped, you will receive a tracking number to monitor your delivery.
📌 Important: We are not responsible for courier delays once the package has been dispatched. If you face tracking issues, please contact the courier company directly.
4️⃣ Returns & Exchanges
🔄 We accept returns & exchanges under these conditions:
✔️ Return within 7 days if the product is defective.
✔️ Customized items are non-returnable & non-exchangeable.
✔️ Shipping costs for returns are borne by the customer.
✔️ To request a return/exchange, email us at support@hbindustries.pk.
📌 No return/exchange requests via WhatsApp or phone calls.
🔗 Read our full Return & Exchange Policy for more details.
5️⃣ Refund Policy
💰 Refunds are only issued if:
✔️ The product is damaged or incorrect upon delivery.
✔️ The return request is approved and the item is verified.
✔️ Refunds will be processed within 7 working days after verification.
📌 Shipping fees are non-refundable.
🔗 Read our full Refund Policy for more details.
6️⃣ Product & Pricing Information
✔️ We strive to display accurate prices and descriptions. However, errors may occur.
✔️ Prices are subject to change without prior notice.
✔️ We reserve the right to cancel any order due to pricing errors or stock unavailability.
7️⃣ Intellectual Property
🔹 All logos, images, designs, and content on HBIndustries.pk are our exclusive property.
🔹 Unauthorized use, reproduction, or distribution of our materials is strictly prohibited.
8️⃣ User Responsibilities
✔️ You must not misuse our website, including hacking, data theft, or fraudulent activities.
✔️ We reserve the right to refuse service or cancel orders if fraudulent behavior is detected.
9️⃣ Liability Limitations
🚨 HB Industries is not responsible for:
❌ Losses due to courier delays, incorrect shipping details, or failed deliveries.
❌ Damage caused by improper product use or customer negligence.
❌ Unforeseen circumstances affecting order fulfillment (e.g., strikes, natural disasters).
🔟 Contact Us
For any inquiries, feel free to reach out:
📩 Email: support@hbindustries.pk
🌐 Website: https://hbindustries.pk/
By shopping with HB Industries, you agree to these terms. Thank you for choosing us! 🛍️😊