๐ฐ HB Industries Refund Policy โ Hassle-Free & Transparent!
At HB Industries, we prioritize customer satisfaction and ensure a smooth shopping experience. Please read our refund policy carefully before making a purchase.
๐ When Are Refunds Eligible?
You may request a refund under the following conditions:
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Defective or Damaged Products โ If you receive a faulty, defective, or damaged product, you are eligible for a refund or exchange.
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Order Cancellation Before Shipping โ If you cancel your order before it has been shipped, you are eligible for a full refund.
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Unfulfilled Orders โ If we are unable to fulfill your order due to stock issues or any other reason, a full refund will be issued.
๐ซ No Refunds Will Be Issued If:
โ The product has been used, washed, or altered.
โ The product was purchased on sale or during a promotion (Final Sale).
โ The item was customized or made-to-order.
โ The refund request is made after 7 days of receiving the product.
โ The return is due to a change of mind or incorrect size selection by the customer.
๐ณ Refund Process & Timeline
๐น Refunds are processed only after the returned product is received and verified.
๐น The refund will be issued via bank transfer or store credit (as per company policy).
๐น The process may take 5-7 business days after approval.
๐น Shipping charges are non-refundable.
๐ง How to Request a Refund?
To initiate a refund, please email us at support@hbindustries.pk with:
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Order Number
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Reason for Refund Request
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Clear photos/videos of the product issue (if applicable)
๐ Refunds will NOT be processed via WhatsApp or phone calls.
We appreciate your trust in HB Industries and strive to provide the best service possible! ๐
For any queries, feel free to contact us at support@hbindustries.pk. ๐ฉ
Happy Shopping! ๐๏ธโจ