💰 HB Industries Refund Policy – Hassle-Free & Transparent!

At HB Industries, we prioritize customer satisfaction and ensure a smooth shopping experience. Please read our refund policy carefully before making a purchase.

📌 When Are Refunds Eligible?

You may request a refund under the following conditions:

✅ Defective or Damaged Products – If you receive a faulty, defective, or damaged product, you are eligible for a refund or exchange.
✅ Order Cancellation Before Shipping – If you cancel your order before it has been shipped, you are eligible for a full refund.
✅ Unfulfilled Orders – If we are unable to fulfill your order due to stock issues or any other reason, a full refund will be issued.

🚫 No Refunds Will Be Issued If:

❌ The product has been used, washed, or altered.
❌ The product was purchased on sale or during a promotion (Final Sale).
❌ The item was customized or made-to-order.
❌ The refund request is made after 7 days of receiving the product.
❌ The return is due to a change of mind or incorrect size selection by the customer.

💳 Refund Process & Timeline

🔹 Refunds are processed only after the returned product is received and verified.
🔹 The refund will be issued via bank transfer or store credit (as per company policy).
🔹 The process may take 5-7 business days after approval.
🔹 Shipping charges are non-refundable.

📧 How to Request a Refund?

To initiate a refund, please email us at support@hbindustries.pk with:
✅ Order Number
✅ Reason for Refund Request
✅ Clear photos/videos of the product issue (if applicable)

📌 Refunds will NOT be processed via WhatsApp or phone calls.

We appreciate your trust in HB Industries and strive to provide the best service possible! 💙

For any queries, feel free to contact us at support@hbindustries.pk. 📩

Happy Shopping! 🛍️✨